PayPal Gets Stung by ‘Bad Actors,’ Shuts 4.5 Million Accounts

PayPal Holdings Inc. said it closed 4.5 million accounts and lowered its forecast for new customers

After finding “bad actors” were taking advantage of its incentives and rewards programs

 Shares of the company fell by the most on record

The payments giant, which is also overhauling its marketing strategy, said it no longer expects to achieve 750 million active accounts by 2025

 Abandoning a goal that contributed to a jump in spending last year on sales campaigns

“We regularly assess our active account base to ensure the accounts are legitimate”

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